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Help and support.

How to reach us, cancel Pro, and delete your account.

Draft, last updated November 5, 2026. Not yet in effect: pending legal review before ServeGPT launches.

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Contact usCancel ProRefundsRestore a purchaseDelete your accountService status

Contact us

Email support@servegpt.org, or use Settings › Contact support in the app. We usually answer within two business days.

Cancel Pro

Bought on iPhone or iPad: open Settings on your device, tap your name, then Subscriptions › ServeGPT Pro › Cancel Subscription. You can also do this from Settings › Subscription in ServeGPT.

Bought on the web: Settings › Subscription › Manage on servegpt.org.

Pro stays active until the end of the period you paid for. To stop a free trial from turning into a paid month, cancel at least 24 hours before it ends.

Refunds

Apple handles refunds for App Store purchases: visit reportaproblem.apple.com. For web purchases, email us.

Restore a purchase

On a new iPhone or iPad, sign in with the same ServeGPT account and tap Settings › Restore purchases.

Delete your account

In the app: Settings › Account › Delete account. This removes your chats, files, profile and memories, and if you signed in with Apple, it disconnects ServeGPT from your Apple Account. It doesn't cancel an App Store subscription; cancel that first as shown above.

Can't sign in? Email support@servegpt.org from the address on your account and we'll delete it for you.

Service status

Check status.servegpt.org to see whether ServeGPT is having problems right now.

ServeGPT is a company, not a charity. Payments aren't donations and aren't tax-deductible.

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